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Why do I need to reauthenticate Dropbox web connection everytime?

  • February 21, 2024
  • 5 replies
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jaygrg111_
Contributor
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I have configured all parameters on manage web services for Dropbox. But I am having to reauthenticate every time I run the workspace. What should I be checking? I also need to schedule it on Server. I am not being able to authorize it on Server as well. Any feedback is highly appreciated. 

 

Best answer by shirleychan

Hi ​@milo89 and ​@jaygrg111_ ,
Thank you for your patience. I am happy to report this issue has been resolved as of FME 2026.1. The Dropbox connector now uses refreshable OAuth tokens instead of legacy short-lived access tokens. Reauthentication is no longer required for every run.
Please feel free to download the latest version of FME and the issue should no longer persist. If you're still running into any issues, please let us know.

Thank you!
-Shirley

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      5 replies

      danilo_fme
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      • danilo_fmeCelebrity
      • Celebrity
      • February 21, 2024

      Hi @jaygrg111_ 

       

      What is the version of FME do you have?

       

      Thanks in Advance,

      Danilo

      Partner Solutial Brazil - www.solutial.com.br
      jaygrg111_
      Contributor
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      • jaygrg111_Contributor
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      • February 21, 2024

      Hi @danilo_fme Its version FME2022.2

      Thank you

      milo89
      Enthusiast
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      • milo89Enthusiast
      • Enthusiast
      • March 19, 2025

      Hi ​@jaygrg111_,

       

      Did you end up finding a solution to this one? I’ve been experiencing the same issue (FME 2025) and it seems like it lasts less than 12 hours when being utilised on FME Flow.

       

      Thanks

      milo89
      Enthusiast
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      • milo89Enthusiast
      • Enthusiast
      • March 20, 2025

      Hi ​@jaygrg111_,

       

      After digging around a little bit, it’s actually referenced in the Automating Dropbox Workflows article that:

      The Automation is failing with an invalid token

      If your automation is occasionally failing due to an invalid token from Dropbox, this is due to Dropbox's OAuth 2.0 Authentication Service generating temporary tokens which last four hours before requiring a reset. There is currently no resolution for FME Flow, please see the Known Issues page for more information on FME Form.

       

      The Dropbox trigger in automations is set up differently so doesn’t fail as fast as the web connection.

       

      shirleychan
      Safer
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      • shirleychanSafer
      • Safer
      • Best Answer
      • May 12, 2026

      Hi ​@milo89 and ​@jaygrg111_ ,
      Thank you for your patience. I am happy to report this issue has been resolved as of FME 2026.1. The Dropbox connector now uses refreshable OAuth tokens instead of legacy short-lived access tokens. Reauthentication is no longer required for every run.
      Please feel free to download the latest version of FME and the issue should no longer persist. If you're still running into any issues, please let us know.

      Thank you!
      -Shirley

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