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Question

Can't cancel jobs on FME Server Web UI

  • April 19, 2017
  • 1 reply
  • 13 views
zzupljanin
Contributor
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Tried to cancel jobs, getting: Error: java.sql.SQLException: COM.safe.fmeserver.database.FMEServerDBException: org.postgresql.util.PSQLException: Connection refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

What to do?

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    1 reply

    rylanatsafe
    Safer
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    Hi @zzupljanin, I'm sorry to read about this - how inconvenient! This is definitely not normal behaviour. If you are still experiencing this issue there is some additional information that would prove very useful to diagnose the root cause:

     

    - What type of FME Server architecture do you have? (e.g. Express, Distributed Database, Active/Passive)

    - Have you performed any post-installation configurations? (e.g. Change Hostname, Change Database, Configure for HTTPS/SSL)

    - What version and build of FME Server do you have? (e.g. 2017 Build 17291)

    The fmeserver.log is often very useful to analyze for any errors. It is located in <FMEServerSystemShare>\\resources\\logs\\core\\current – and the <FMEServerSystemShare> defaults to C:\\ProgramData\\Safe Software\\FME Server\\.

    Ideally, restart FME Server and perform the steps to reproduce the error before collecting the fmeserver.log file.

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