+8I performed an upgrade of FME Server from 2018.1 to 2019, Windows 64 bit Server Express installation. Post install, I can get to the FME Server GUI but cannot log in to it.
Have tried:
Please help!
Best answer by hollyatsafe
Hi @sashalockamy
As of FME Server 2019 the user no longer specifies the log in details during the initial installation. These are set to the default values Username: admin / Password: admin (all lowercase) and it is recommended you change this password once logged in. This is outlined in the final window of the install wizard:
If you are still receiving an error logging in using admin/admin please could you share the
so we can investigate the issue further. If you do not want to post these on the public forum please create a case here: https://www.safe.com/support/report-a-problem/ and link this question in the description.
Hi @sashalockamy
As of FME Server 2019 the user no longer specifies the log in details during the initial installation. These are set to the default values Username: admin / Password: admin (all lowercase) and it is recommended you change this password once logged in. This is outlined in the final window of the install wizard:
If you are still receiving an error logging in using admin/admin please could you share the
so we can investigate the issue further. If you do not want to post these on the public forum please create a case here: https://www.safe.com/support/report-a-problem/ and link this question in the description.
+8Hi @sashalockamy
As of FME Server 2019 the user no longer specifies the log in details during the initial installation. These are set to the default values Username: admin / Password: admin (all lowercase) and it is recommended you change this password once logged in. This is outlined in the final window of the install wizard:
If you are still receiving an error logging in using admin/admin please could you share the
so we can investigate the issue further. If you do not want to post these on the public forum please create a case here: https://www.safe.com/support/report-a-problem/ and link this question in the description.
Thank you, I have followed up sharing the log files on the support ticket.
+8Hi @sashalockamy
As of FME Server 2019 the user no longer specifies the log in details during the initial installation. These are set to the default values Username: admin / Password: admin (all lowercase) and it is recommended you change this password once logged in. This is outlined in the final window of the install wizard:
If you are still receiving an error logging in using admin/admin please could you share the
so we can investigate the issue further. If you do not want to post these on the public forum please create a case here: https://www.safe.com/support/report-a-problem/ and link this question in the description.
@hollyatsafe thank you for the quick response. I have tried
username: admin
password: admin
and it was unsuccessful. I have a support case in the system.
If you have performed an in-place FME Server upgrade and then cannot log in to FME Server this may be indicative of a mismatch with the Database Schema. This problem occurs when during the uninstall the old database was not fully removed and now the new install is trying to connect to this.
Please review this article for more information and how this can be resolved: https://knowledge.safe.com/articles/79069/after-an-fme-server-upgrade-i-cannot-log-in.html
What was the resolution to this? We are running into the same issue.
Hi @ml56067,
The resolution for this case was the answer posted on March 20th - to check if you are experiencing the same issue please follow the instructions on this article. If you are still having problems after that please share your fmeserver.log
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
