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FME Form 2023.2 installed produce a memory Error at startup : "The instruction at 0x00007FFC9A16C1D0 referenced memory at 0xFFFFFFFFFFFFFFFF. The memory could not be read."

  • January 16, 2024
  • 2 replies
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p-chessel-vdg
Contributor
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FME Form 2023.2 installed produce always a memory Error at startup : "The instruction at 0x00007FFC9A16C1D0 referenced memory at 0xFFFFFFFFFFFFFFFF. The memory could not be read."

Click OK to terminate the program.

 

The environnement is VMWARE Windows Server 2019 Datacenter, 16GB RAM, 4 CPU.

This same machine runs FME 2020.1 32bits and 64bits with no issues.

I have désinstalled ,reboot, reinstalled the FME product , same issue.

 

If this is a know issue , is there a configuration to change ?

How to troubleshoot ?

 

Thanks

 

2 replies

p-chessel-vdg
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  • 16 replies
  • January 16, 2024

If i go into Event Viewer , I can see an Application Error corresponding to crash

Faulting application name: fmeworkbench.exe, version: 2023.7.48.23774, time stamp: 0x65977a01

Faulting module name: Qt6Widgets_fme.dll, version: 6.5.1.0, time stamp: 0x6516ff90

Exception code: 0xc0000005

Fault offset: 0x000000000037c1d0

Faulting process id: 0x1d44

Faulting application start time: 0x01da488fccd2fcfa

Faulting application path: C:\\apps\\FME2023\\fmeworkbench.exe

Faulting module path: C:\\apps\\FME2023\\Qt6Widgets_fme.dll

Report Id: d22a0fdd-d2e1-43ef-9ad4-f3de35f19088

Faulting package full name: 

Faulting package-relative application ID: 


p-chessel-vdg
Contributor
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  • Author
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  • 16 replies
  • January 16, 2024