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Fix connection to the FME Hub

Related products:FME Form
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rudy_v
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ce
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  • xiaomengatsafe
    xiaomengatsafe
  • siennaatsafe
    siennaatsafe
  • rudy_v
    rudy_v
  • cwarren
    cwarren
  • ce
    ce
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    safesoftware
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    mark2atsafe
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Safer

Issues are being reported about connecting to the FME Store through either a firewall, a proxy, or both.

If you experience any such issues - in FME2016 or newer - please upvote this idea and leave a comment below to describe your situation.

You should also contact the Safe Software support team to see if they already have a solution for your particular issue.

This post is closed to further activity.
It may be a question with a best answer, an implemented idea, or just a post needing no comment.
If you have a follow-up or related question, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.

3 replies

rudy_v
Contributor
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  • rudy_vContributor
  • Contributor
  • October 10, 2016
Currently FME desktop and or Server 2016+ does not work well with proxy servers. It worked perfectly in version 2014. Currently if you use 2016 it sometimes uses the proxy then the store works OK, but in most cases it goes directly to the firewall, without even using proxy at all, and then it fails (blocked). It should use the proxy all the time.

 

G
Forum|alt.badge.img
Hi Rudolph,

 

I wanted to let you know that we implemented a fix for the issues we have been seeing with proxies and FME Hub downloads. The fix will be available for 2017.0. Please feel free to test our current realse candidate ( safe.com/beta) and to share any feedback regarding this issue with us.

 

Kind regards,

 

Gerhard

 

ce
Contributor
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  • ceContributor
  • Contributor
  • November 9, 2017

I have installed FME 2017.1.2 and attempted to access the transformers by browsing the FME Hub. I get the following message Unable to load https://hub.safe.com. Check your network settings and try restarting workbench. Do I need to go to the FME Desktop Options and configure a network proxy or a web connection or other?

Regards

Celeste

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