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Question

ERROR |Python Exception : No module named FMERasterSaver

M

I'm running 2018.1 Desktop on a Mac (OSX). I decided to test the Word writer so I created a Word Writer, an MSWordStyler to create some content (a simple text string), and a creator to kick the thing off. When I run it I get 6 errors which begin with

2018-07-19 08:08:49| 0.3| 0.0|ERROR |Python Exception <ImportError>: No module named FMERasterSaver

2018-07-19 08:08:49| 0.3| 0.0|ERROR |Could not create Python Writer `MSWORD'

2018-07-19 08:08:49| 0.3| 0.0|ERROR |A fatal error has occurred. Check the logfile above for details

I can't find any reference to "FMERasterSaver" using Google or Safe's knowledge center. Any ideas what is wrong? I'm guessing this bit never got installed.

5 replies

laurawatsafe
Safer
Forum|alt.badge.img+11

Hi @mikefrommaine I'm seeing the same error message when I tested this on 2018.1 on Mac as well. We'll investigate and post an update here as soon as we can. Sorry for the trouble!

M
lauraatsafe wrote:

Hi @mikefrommaine I'm seeing the same error message when I tested this on 2018.1 on Mac as well. We'll investigate and post an update here as soon as we can. Sorry for the trouble!

BTW no problem with this script on my Win 10 machine.

 

 

danilo_fme
Evangelist
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  • danilo_fmeEvangelist
  • Evangelist
  • July 19, 2018
mikefrommaine wrote:
BTW no problem with this script on my Win 10 machine.

 

 

Yes. I tested here too in my machine Windows 10, no problem!

 

 

fmelizard
Safer
Forum|alt.badge.img+18
  • fmelizardSafer
  • Safer
  • July 20, 2018
You are a wise person "I'm guessing this bit never got installed." The final release installer missed this update for Mac (and Linux). Windows is fine. An update is coming shortly. Thanks for letting us know.

 

 

fmelizard
Safer
Forum|alt.badge.img+18
  • fmelizardSafer
  • Safer
  • July 21, 2018
lauraatsafe wrote:

Hi @mikefrommaine I'm seeing the same error message when I tested this on 2018.1 on Mac as well. We'll investigate and post an update here as soon as we can. Sorry for the trouble!

We're prepping an update for mid next week which will resolve this. Sorry!

 

 

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