FME Server problems

Hi @david_prosack88,

 

 

You mention that you are running this on FME Server, however, from the screen shot it looks like you are using FME Desktop. Can you please clarify? Or are you saying that on FME Dekstop you get the same message but the workspace runs fine on desktop?

 

It sounds like there is missing files in you're FME install directory. 'searchEnvelopeNative.fmi' should be in the specified location - You might need to reinstall if it's not in there

virtualcitymatt wrote:

Hi @david_prosack88,

 

 

You mention that you are running this on FME Server, however, from the screen shot it looks like you are using FME Desktop. Can you please clarify? Or are you saying that on FME Dekstop you get the same message but the workspace runs fine on desktop?

 

It sounds like there is missing files in you're FME install directory. 'searchEnvelopeNative.fmi' should be in the specified location - You might need to reinstall if it's not in there

Hi @virtualcitymatt,

 

I received the screenshot from a co-worker who is responsible for FME Server, I'm assuming the screenshot was from FME server. I'm wondering if the problem is with the newer version of FME Server. I have run the workbench on FME Desktop and it runs perfectly fine. However, when the workbench is run on FME Server it throws the above error code.

 

 

We will try and reinstall and see if that resolves the issue.

 

Thanks!

 

David

 

Hi @david_prosack88

 

 

In this instance it would be useful to attach the full job log - from FME Server this can be downloaded from the Web Interface on the relevant job page, or alternatively these logs are stored in your fme server system share under resources/logs/engine/current|old/jobs.

 

The screenshot you attached is from an FME Desktop translation log so I am wondering if you mean that your job runs ok on server and not desktop? The default destination for the desktop log file is in the same place as where the workspace has been saved.

 

Since your screenshot indicates there are multiple errors and a lot of warnings it would be helpful to view the full log to try and interpret the error.

 

Have you tried going to the file path mentioned in the error and making sure the fmi file is there? This is a file that should have been in there since the FME Desktop installation

david_prosack88 wrote:

Hi @virtualcitymatt and @philippeb,

We re-installed FME Server and still receiving an error code. This is what I was sent:

"|ERROR |AttributeRemover_12_OUTPUT Feature Recorder -1 2147614988(RecorderFactory): File C:\\Program Files\\FME\\metafile\\searchEnvelopeNative.fmi could not be opened"

Any suggestion? I do not have access to FME Server. They are running Server through the cloud, could that cause any issues?

Thanks, David

Hi @david_prosack88,

 

 

I'm sorry to hear that it's still not working for you. Again this error looks like its coming from FME Desktop (not FME Server). "C:\\Program Files\\FME\\" is the default install path for FME Desktop. Running on the Cloud shouldn't' make any difference here, however, the process for which it was installed might be causing problems. I would get in touch with safe support (https://www.safe.com/support/) and include the link to this thread as a Reference. Also include full log file where this error appears. There is a lot of other useful information which is helpful

 

 

virtualcitymatt wrote:

Hi @david_prosack88,

 

 

I'm sorry to hear that it's still not working for you. Again this error looks like its coming from FME Desktop (not FME Server). "C:\\Program Files\\FME\\" is the default install path for FME Desktop. Running on the Cloud shouldn't' make any difference here, however, the process for which it was installed might be causing problems. I would get in touch with safe support (https://www.safe.com/support/) and include the link to this thread as a Reference. Also include full log file where this error appears. There is a lot of other useful information which is helpful

 

 

You are correct, there was a miscommunication. The links before is the error message when FME Desktop is being run on the Cloud.

 

Below is the error message for FME server when being run on the Cloud. (same machine)

 

"File <C:\\Program Files\\FMEServer\\Server\\fme\\metafile\\IMDF.fmf> could not be opened"

 

I will contact Safe. Thanks!