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Question

run a workspace in response to an incoming email

  • September 10, 2020
  • 2 replies
  • 12 views

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HI

I m trying to experiment "run a workspace in response to an incoming email, i have a problem with the IMAP configuration.

although i use the template (for gmail for instance) and enter my email address and password) 

my automation do not work 

i have this message :

809009 : pascal.mortz@gmail.com : Failed to connect to email server. Please check IMAP settings, and ensure IMAP is enabled for the email account. Error message: [AUTHENTICATIONFAILED] Invalid credentials (Failure)

this is my configuration :

Capture

I authorize IMAP Access in gmail account parameters.

Mays someone help ?

Regards

2 replies

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Hi @pascalmortz​ ,

 

Gmail sometimes blocks FME Server as it treats it as an unknown device. Therefore if authentication is failing there are two options:

 

  1. Generate an App Password, you'll need to enable two step verification to do this.
  2. Add FME to your Gmail trusted apps by turning on 'less secure app access'

 


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  • Author
  • September 11, 2020

Hi,

I have tried the two solutions

 

  1. I have generated an App password, after two-step validation of my Gmal account.
  2. So i changed the password in the automation/Email (Imap) task.
  3. i authorized IMAP access in my Gmail account, of course.
  4. but when i run the autmation, i still encounter problems :

 

809009 : pascal.mortz@gmail.com : Failed to connect to email server. Please check IMAP settings, and ensure IMAP is enabled for the email account. Error message: [ALERT] Application-specific password required: https://support.google.com/accounts/answer/185833 (Failure)

 

I try the second solution :  'less secure app access'

in this case, tha automation is running well, no problem of authentification.

but when I send a mail with a ZIP attached, noting happened in the LOG file.

 

i dont understand.

 


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