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How as an admin I can return the borrowed license for FME Desktop for particular user from Floating License Server.

  • August 2, 2023
  • 1 reply
  • 29 views

kkpatel
Participant
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How I can disconnect the borrowed license for FME Desktop for particular user from Floating License Server. Users machine is not available for disconnection so looking to return FME Desktop borrowed license from FME License server

1 reply

saraatsafe
Safer
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  • Safer
  • August 2, 2023

Hi @kkpatel​, there are several things you can try:

1. Using the command line: this Community discussion goes over how you can use a command line function to remove a user even if you don't have access to their machine. I'd recommend trying this first.

2. Wait 30 days: the default borrowing period for a floating license is 30 days unless extended. (See this doc for more details)

3. Contact codes@safe.com: if neither of these options work, please reach out to us here for further licensing assistance.

I hope this helps!


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