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Question

Cannot Reach Webhook URL Using FME and Portal Organization Webhook While URL is accessible to Portal VM

  • February 5, 2025
  • 4 replies
  • 80 views

bhk
Contributor
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  • Contributor

Using ArcGIS Enterprise 11.3 and FME Server, I am trying to create a Portal Organization Webhook. While I am able to ping the VM on Portal VM and also navigate to the webhook URL in Poral machine browser, I am getting this error

 

Unable to create or update webhook. Non reachable URL : 'https://xxxxxxxx/fmerest/v3/automations/workflows/4c2cbc0e-3df1-4cbe-9154-b866fe5b6a09/2274b9f3-c600-2ead-a2bc-a20dab4d8db0/message' has been specified for the webhook with name or id 'Check_Item_Name'


 

 

 

Can someone please let me know what I am missing here

4 replies

j.botterill
Influencer
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  • Influencer
  • February 6, 2025

What does the automation in FME do… is it run workspace. Does this workspace have any published parameters, particularly if they are required and there is no default value for that published parameter.

 

Also check that the credentials being used in the call, that that user has access to run workspace, and has all the web/database connections used within the workspace, also shared to it from fme flow


bhk
Contributor
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  • Author
  • Contributor
  • February 6, 2025

Thanks for your comment j.botterill but I am getting this error at the very first step of setting webbook as you can see I am getting 404 error means can not reach the webhook URL which is https://xxxxxxxx/fmerest/v3/automations/workflows/4c2cbc0e-3df1-4cbe-9154-b866fe5b6a09/2274b9f3-c600-2ead-a2bc-a20dab4d8db0/message

Not sure why you are commenting on workspace stuff!

 

here is the Automation 

 

 

 


david_r
Celebrity
  • February 6, 2025

Rather than using “ping” for testing the network connecting (the test is too broad), check specifically that port 443 is open using Powershell:

Test-NetConnection fme_server_hostname -Port 443

The result should include:

TcpTestSucceeded       : True

Remember to do this from a Powershell command line on the server that is running the ArcGIS Portal service.

A more involved test would be to use “curl” (Linux/Mac/Windows) or the Powershell command Invoke-RestMethod (Windows) on the ArcGIS Portal server to try and trigger the FME Flow webhook from the command line.

If this fails, you need to review firewall and/or proxy settings to let the traffic through.

If you are certain that the connection is open but ArcGIS Portal still refuses to create the webhook, you may want to ask Esri support or in a dedicated forum.


bhk
Contributor
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  • Author
  • Contributor
  • February 6, 2025

Thanks David, Yes I am getting TcpTestSucceeded  : True, when running PS and Test Net connection command on Portal VM

 


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