Skip to main content
Question

FTP/FTPS/SFTP transfer error: Timeout was reached

  • March 8, 2024
  • 1 reply
  • 285 views

martin_fme_user
Contributor
Forum|alt.badge.img+3

Dear readers,

 

A colleague of mine is trying to extract data from an FTP server.

Using FME for this process would be beneficial to a large part of our organization, since it would enable us to create ETL processes for FTP-data.

 

My colleague encounters the following problem:

FTP/FTPS/SFTP transfer error: Timeout was reached

 

The settings he uses are:

URL: <url links correctly to a .csv on the FTP server starting with FTPS://FTP>

Transfer type: Download to a File

 

Target File: <.csv on OneDrive that does not exist yet>

File Path Attribute: _downloaded_file_path

 

Connection Mode: Passive / Active tried

Transfer Mode: Binary

Verify SSL Certificates (ftps/ftpes only): Yes

 

Authentication Type: Password 

< username and password correctly set>

 

Proxy Type: Use FME Network Proxy Settings

 

My colleague received the following error:

FTP/FTPS/SFTP transfer error: FTP: command PORT failed

 

We guess that this is a question for our FME functional manager, but any thoughts on how to solve this problem are welcome!

 

 

1 reply

hkingsbury
Celebrity
Forum|alt.badge.img+53
  • Celebrity
  • March 10, 2024

The fact that you’re getting a port failed message suggests that ports 20 and 21 (default ftp ports) are not open in your network. These would need to be opened by you IT department


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings