Hi @adi, welcome to FME and thanks for your question!
We do not currently have a custom transformer built to specifically create a service request. However, it should not be very difficult to modify the
WorkOrderCreator to create service requests rather than work orders. The steps needed would be as follows:
1) Verify your Cityworks REST API documentation for creating a service request.
2) Update the request URL in the HTTPCaller to fit the service request endpoint.
3) Modify the query parameters based on the data you need to send with the service request.
Since FME can read XML and manipulate its contents, you can send data from an XML file with your API call to Cityworks. This can all be done in FME Desktop without FME Server. FME Server simply allows this kind of workflow to be shared, managed, and automated - whether that is with a schedule or in response to an event.
I hope that helps. Let me know if you have any further questions.
Best,
Nathan
Hi @adi, welcome to FME and thanks for your question!
We do not currently have a custom transformer built to specifically create a service request. However, it should not be very difficult to modify the
WorkOrderCreator to create service requests rather than work orders. The steps needed would be as follows:
1) Verify your Cityworks REST API documentation for creating a service request.
2) Update the request URL in the HTTPCaller to fit the service request endpoint.
3) Modify the query parameters based on the data you need to send with the service request.
Since FME can read XML and manipulate its contents, you can send data from an XML file with your API call to Cityworks. This can all be done in FME Desktop without FME Server. FME Server simply allows this kind of workflow to be shared, managed, and automated - whether that is with a schedule or in response to an event.
I hope that helps. Let me know if you have any further questions.
Best,
Nathan
Hello @NathanAtSafe,
Thank you for your reply, I have downloaded the Cityworks related workspaces from the hub and will play around with it to get an idea of how the custom transformer works .
will probably prick your brain again
Thank you
adi