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How to access the FME Academy


oi_chris2
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Hi,

 

I have just signed up with an FME account in order to access the FME Academy. When I follow the links through the Academy I end up at a SalesForce specific TrailHead. Foolishly, I created an account there to see if that would give me access to the Academy. Is the Academy functioning at the moment?

 

Thanks,

Chris

Best answer by samatsafe

Hello all, I have been informed we had a brief licensing issue for the FME Academy. New users were affected. You should now be able to access the FME Academy properly. You may need to log out of the FME Community, log back in, and wait a few minutes before being able to access the FME Academy.

If you continue to run into problems, please let me know here, and I can investigate. My apologies for the disruption. Thanks.

attn @dmosher​ , @aazlangoh​ , @Chris B​ 

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15 replies

birgit
Influencer
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  • Influencer
  • January 11, 2023

The salesforce trailhead is the academy. You can use it to start either trails or specific modules


oi_chris2
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  • Author
  • January 11, 2023

Thanks for the reply Birgit. There is no FME content apparent from the Trails page. And searching for FME, desktop and workbench, for example returns no FME related content. Is there some restrictions based on your location, perhaps? My computer is in Sweden.


redgeographics
Celebrity
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oi_chris2 wrote:

Thanks for the reply Birgit. There is no FME content apparent from the Trails page. And searching for FME, desktop and workbench, for example returns no FME related content. Is there some restrictions based on your location, perhaps? My computer is in Sweden.

There shouldn't be an georestriction. Which url are you going to? It should be https://safe.my.trailhead.com/today


oi_chris2
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  • Author
  • January 11, 2023
redgeographics wrote:

There shouldn't be an georestriction. Which url are you going to? It should be https://safe.my.trailhead.com/today

I have been navigating to the Academy from this page: https://community.safe.com/s/academy. All the links on the page have been taking me here:

https://trailhead.salesforce.com/today


samatsafe
Safer
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  • Safer
  • January 11, 2023
redgeographics wrote:

There shouldn't be an georestriction. Which url are you going to? It should be https://safe.my.trailhead.com/today

Hi @Chris B​. Sorry about that; that is a Salesforce bug. It's redirecting you to the wrong place. I'd suggest logging out completely, logging in again via https://community.safe.com/login, and then trying to access  https://safe.my.trailhead.com/today or clicking the link on https://community.safe.com/s/academy.

 

Unfortunately, if that doesn't work, you will have to try clearing your browser cache/cookies and trying the process again. If you still run into trouble, please let us know, and we can try to help.


  • January 12, 2023

I'm facing same issue. It keeps bring me to the default https://trailhead.salesforce.com/today

 

@Chris B​ any luck on this at your end?


oi_chris2
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  • January 12, 2023
aazlangoh wrote:

I'm facing same issue. It keeps bring me to the default https://trailhead.salesforce.com/today

 

@Chris B​ any luck on this at your end?

I think this could be a browser issue - a colleague posted me a link to a specific topic in the Academy and in Firefox I get taken back to Salesforce but in Edge I arrive at a SafeSoftware login window.


dmosher
  • January 12, 2023

Hello,

I am also having issues trying to access the academy, similar to Chris! I have cleared my browsers cache and used different browsers; however, was unable to access it. The url still brings me to what Chris mentioned ( https://trailhead.salesforce.com/today). Originally, I have signed up for salesforce; however, you can not search for FME content. Is there a fix to this?


oi_chris2
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  • January 12, 2023
redgeographics wrote:

There shouldn't be an georestriction. Which url are you going to? It should be https://safe.my.trailhead.com/today

Hi @samatsafe​ ,

 

I just tried clearing browser cache and cookies and also browser history and logging in to https://community.safe.com/login. Navigating to the Academy from https://community.safe.com/s/academy still takes me to the https://trailhead.salesforce.com/ and it is the same result by pasting this address https://safe.my.trailhead.com/today directly into the browser. Again, this is all done on Edge (my company's preferred browser).

 

I dont have a burning need to access the Academy, I just wanted to review it to see if it works as a training tool for other staff members. Safe provides a lot of other material to get people up-skilled with FME in a general sense before we start internal training for industry-specific workflows.

 

Cheers,

Chris


samatsafe
Safer
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  • Safer
  • Best Answer
  • January 12, 2023

Hello all, I have been informed we had a brief licensing issue for the FME Academy. New users were affected. You should now be able to access the FME Academy properly. You may need to log out of the FME Community, log back in, and wait a few minutes before being able to access the FME Academy.

If you continue to run into problems, please let me know here, and I can investigate. My apologies for the disruption. Thanks.

attn @dmosher​ , @aazlangoh​ , @Chris B​ 


  • January 13, 2023
samatsafe wrote:

Hello all, I have been informed we had a brief licensing issue for the FME Academy. New users were affected. You should now be able to access the FME Academy properly. You may need to log out of the FME Community, log back in, and wait a few minutes before being able to access the FME Academy.

If you continue to run into problems, please let me know here, and I can investigate. My apologies for the disruption. Thanks.

attn @dmosher​ , @aazlangoh​ , @Chris B​ 

all good on my side now. thanks @samatsafe​ 


samatsafe
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  • Safer
  • January 13, 2023
aazlangoh wrote:

all good on my side now. thanks @samatsafe​ 

Great, you are welcome @aazlangoh​.


vhruska
Contributor
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  • Contributor
  • November 13, 2023
samatsafe wrote:

Hello all, I have been informed we had a brief licensing issue for the FME Academy. New users were affected. You should now be able to access the FME Academy properly. You may need to log out of the FME Community, log back in, and wait a few minutes before being able to access the FME Academy.

If you continue to run into problems, please let me know here, and I can investigate. My apologies for the disruption. Thanks.

attn @dmosher​ , @aazlangoh​ , @Chris B​ 

Hey Sam,

 

Are the FME Trailmix modules still available? I can't access them anymore. I used to use the following link: safe.my.trailhead.com


redgeographics
Celebrity
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vhruska wrote:

Hey Sam,

 

Are the FME Trailmix modules still available? I can't access them anymore. I used to use the following link: safe.my.trailhead.com

The FME Academy has recently been migrated to a new platform, you can access it through https://academy.safe.com/ (your previous account should still work).

 

Any custom trailmixes you may have created (or other user's trailmixes that you were using) are unfortunately no longer accessible, but the individual modules still are available.


vhruska
Contributor
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  • Contributor
  • November 13, 2023
vhruska wrote:

Hey Sam,

 

Are the FME Trailmix modules still available? I can't access them anymore. I used to use the following link: safe.my.trailhead.com

Thank you!


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