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Trying to access the Offline Help for FME Server 2016.1 returns "Sorry, Page Not Found" ?

  • November 8, 2016
  • 1 reply
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fmelizard
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In the FME Server Web UI, the Help > Documentation link returns me with a "Sorry, Page Not Found" error -- what gives?!

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1 reply

rylanatsafe
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  • 671 replies
  • November 8, 2016

This is a known issue with FME Server 2016.1 that has been reported as early as Build 16673.

*This has been fixed for FME Server 2016.1 Build 16704 and newer.

If you are unable to install a newer version of FME Server, then please follow these steps to resolve this issue:

  1. Navigate to "<FMEServer_InstallDir>\\Utilities\\tomcat\\webapps\\fmeserver\\" and create a new folder called "help".
  2. Copy the contents of "<FMEServer_InstallDir>\\Docs\\FME Server Documentation" into that new "help" folder.