My team has a workspace that has ran thousands of times before that has started failing in two different ways. The first failure does not actually trigger FME to fail, it stalls out on the ContourGenerator and does not move. Memory space, RAM, CPU usage, and GPU usage are all fine, none of them spike or max out. In fact RAM usage is quite low. Other times it will fail, at the same spot and give this error:
An error occurred. FME will attempt to obtain more information on the error, but this may cause the translation to be terminated
An error occurred. Here is the information that FME was able to find on the error
get_next_capacity, allocator's max size reached
I found this post from four years ago suggesting to just contact the support team. Any ideas before I do so, or is that still the recommended route to take?
Version is FME 2021.1.3.0 (20211002 - Build 21631 - WIN64)
I know this is an older build, I was told by my management that a new build would not fix any issues/make a difference and they did not want to allow an update. If you think a new build would be beneficial and anyone has evidence that I could bring to my management that would be helpful.