Question

FME Cloud Account Restrictions

Forum|Forum|9 years ago
March 4, 2016
3 replies
13 views

+22

courtney_m
Contributor

Hello!

It appears as though an email address can only be associated with a single FME Cloud account... I wanted to add a new user to an existing FME Cloud account, but because the user already began the process of opening a personal account (using the same email address), he was unable to join the company account. He had to first complete the registration of his own account, and then close it, before he could be added as a user to the company account. Has anyone else encountered this? Is there a way around this restriction?

Thank you,

Courtney

This post is closed to further activity.
It may be an old question, an answered question, an implemented idea, or a notification-only post.
Please check post dates before relying on any information in a question or answer.
For follow-up or related questions, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.

+2

pascalatsafe
Safer
Forum|Forum|9 years ago
March 5, 2016

Hello Courtney,

unfortunately there is no way around that restriction at the moment. We are aware that the experience to close a 'non completed' account is far from optimal (to put it gently) and we have an item on our todo list to improve it. As for having a user being part of multiple accounts, this is certainly something we could consider in the future, specially if we see that many users are running into that limitation. It would be a great candidate for the Ideas section so that we can gauge the interest.

Upvote

+22

courtney_m
Author
Contributor
Forum|Forum|9 years ago
March 7, 2016

Hello Courtney,

unfortunately there is no way around that restriction at the moment. We are aware that the experience to close a 'non completed' account is far from optimal (to put it gently) and we have an item on our todo list to improve it. As for having a user being part of multiple accounts, this is certainly something we could consider in the future, specially if we see that many users are running into that limitation. It would be a great candidate for the Ideas section so that we can gauge the interest.

Thank you! I will add it to the Ideas board.