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Can't upload images when posting an idea

  • March 3, 2016
  • 9 replies
  • 32 views

geosander
Forum|alt.badge.img+7

I'm trying to post an idea, but I can't upload an image. Does anyone experience the same thing? Tried it on Mac and Windows, with Chrome and IE. Didn't matter: the upload bar never progresses.

Strangely enough, it does work for Q&A; posts like this one:

Best answer by mark2atsafe

Looks like it was a site setting that stopped everyone uploading! It should be fixed now. Let me know if you still have problems.

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9 replies

geosander
Forum|alt.badge.img+7
  • Author
  • March 4, 2016

No one? It's still not working, even though I also reported it to Safe's support 2 days ago.

 

Oh well.. escalating it to a higher/highest level then ;) @Mark2AtSafe, @daleatsafe

erik_jan
Contributor
Forum|alt.badge.img+23
  • Contributor
  • March 4, 2016

I have had this before. I got on the chat (bottom right of this page) with support and they fixed it.

Was something with rights.


geosander
Forum|alt.badge.img+7
  • Author
  • March 4, 2016

I have had this before. I got on the chat (bottom right of this page) with support and they fixed it.

Was something with rights.

Thanks!

 

I also used chat support, but they weren't aware of that issue apparently...

I'll try it again as soon as chat is online and refer to your answer!


mark2atsafe
Safer
Forum|alt.badge.img+59

No one? It's still not working, even though I also reported it to Safe's support 2 days ago.

 

Oh well.. escalating it to a higher/highest level then ;) @Mark2AtSafe, @daleatsafe

Do you get a choice of which "space" to put your idea in? If so, which space are you selecting? I wonder if that might be related.


mark2atsafe
Safer
Forum|alt.badge.img+59

No one? It's still not working, even though I also reported it to Safe's support 2 days ago.

 

Oh well.. escalating it to a higher/highest level then ;) @Mark2AtSafe, @daleatsafe

OK. Seems I can't do it either, so not sure I am a higher level! I'll see what I can do.


geosander
Forum|alt.badge.img+7
  • Author
  • March 4, 2016

OK. Seems I can't do it either, so not sure I am a higher level! I'll see what I can do.

Thanks Mark! Just wrote support in the live chat as well and I was told they would "follow up with the website people". We'll see!


mark2atsafe
Safer
Forum|alt.badge.img+59
  • Safer
  • Best Answer
  • March 4, 2016

Looks like it was a site setting that stopped everyone uploading! It should be fixed now. Let me know if you still have problems.


geosander
Forum|alt.badge.img+7
  • Author
  • March 4, 2016

Looks like it was a site setting that stopped everyone uploading! It should be fixed now. Let me know if you still have problems.

Thanks again! Good to hear that it's fixed. I will check it out shortly (and post my ideas)!


richardatsafe
Safer
Forum|alt.badge.img+10

The attachments for Ideas have been reenabled!