FME Data Inspector disappeared from machine this morning. Upon investigation, it look like Trend Micro AV has picked it up as a virus. Anyone else had this problem?
This post is closed to further activity.
It may be an old question, an answered question, an implemented idea, or a notification-only post.
Please check post dates before relying on any information in a question or answer.
For follow-up or related questions, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.
It may be an old question, an answered question, an implemented idea, or a notification-only post.
Please check post dates before relying on any information in a question or answer.
For follow-up or related questions, please post a new question or idea.
If there is a genuine update to be made, please contact us and request that the post is reopened.
+56- Safer
- 2554 replies
Hi @millstj
I don't see any other reports of that problem in our database or knowledge centre. If an antivirus doesn't like us it usually complains at the installation stage.
Can you file a case with our support team? http://www.safe.com/support
That way we can get it tested to see what is happening and if we can resolve the problem.
Regards
Mark
Mark Ireland
Product Evangelist
Safe Software Inc.
+20- Safer
- 3719 replies
Hi All - there has been an update in this space which might see this addressed.
What is happening currently is that we have not been digitally signing fme.exe the same as we have for our other executables (e.g., fmeworkbench.exe and fmedatainspector.exe). Starting in 2017.1.1 and 2018.0 betas, we are now digitally signing fme.exe as well. We think this will greatly help in these false positives from antivirus software. Other than that, if users still run into this I recommend companies manually white-list fme.exe in their antivirus software as is suggested by @JeroenR.
While in this case it looks like the fmedatainspector.exe is being effected here, it may still help.