Can someone help me resolve the following error when I try installing FME Desktop:
An error occurred while attempting to create the directory: C\\...\\Document\\FME
Best answer by nampreetatsafe
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FME Desktop Setup Error: An error occurred while attempting to create the directory: C:\\....\\Document\\FME
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13 February 2020
- Best Answer
Here a couple of suggestions that have worked for some users:
A) Windows Defender might be preventing the installer from creating the directory- Open Windows Defender Security Center and navigate to the following:
- Click Virus & threat protection
- Click Virus & threat protection settings.
- Scroll down to Controlled folder access and temporarily switch to the OFF position.
- Try the installation again.
- Try installing FME Desktop using command line with INSTALL_USER_DOCUMENTS=no (ensure you use lowercase "no"): Installing FME Desktop from the Windows Command Prompt.
- If you still don't have any luck, please send the Safe Software support team the installer log as described here: Does the FME installer produce a log file?
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