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why no engine listed at Engine management page?

  • 19 March 2018
  • 3 replies
  • 15 views

Hi,

I was trying to submit job in FME server and it just throwing it in to queue. while I am troubleshooting the issue I have noticed there is no engine listed at Engine Management page I am wondering why??

Ihave tried to fix the issue by restarting all FME related service manually and didnt work.

Any suggestion? this is production environment ?

thank you

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Best answer by jlutherthomas 19 March 2018, 22:54

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Hi @addisalem

 

 

Have you checked out our engines troubleshooting guide?

 

 

If the FME Engine service is started in Windows Services, I'd suggest taking a look at the log files:

 

<FMEServerSystemShare>\\resources\\logs\\core\\current\\fmeserver.log

<FMEServerSystemShare>\\resources\\logs\\engine\\current\\*.log

<FMEServerSystemShare>\\resources\\logs\\engine\\current\\jobs\\job_xx.log

hi @jlutherthomas,

thanks for the suggestion. I cant see any log file under log folder

Badge +2

Have you changed the account running the FME Server Engine service in Windows Services?

 

 

Alternatively, if you system is low on memory you may find that clean up tasks are causing the log files to be cleaned up or not written. Have you checked the log folders through the web ui and the file explorer?

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