Is there no more customer support for chat ? Keeps saying.
Sorry, there are no experts currently online or they may all be busy. You can usually reach us Mon-Fri between 9am-12pm and 1-4pm PST. Please use one of the following menu items, or click on "Report a Problem" to be directed.
Even though I'm with in that those times.
+11
Hi @gisadamgis,
Live chat is definitely still available! Sorry to hear that you've been running into this message, we operate out of Surrey, Canada on Pacific Daylight Time. If you get the message during our open hours, it's likely that that live chat is a bit busier than usual and that all experts are full up on chats at the moment.
At those times, we'd highly recommend posting to the Forums first as you have done and then giving the Live Chat button another try a few minutes later. Since our Forums are full of amazing people from a wide variety of industries and all over the world, response times tend to be pretty quick!
Update: Yesterday was a stat holiday for us for Canada Day, so that may have been the reason you weren't able to connect with us yesterday. Sorry for the inconvenience!
- Jovita
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