I upgraded our production FME server from 2019.2.1 to 2020.1.3, but restoring/importing the fsconfig file which was backed up from 2019.2.1 did not do anything. Did not see any errors though. I did the same upgrade on our test server two months ago without any issues. Wondering if anybody had experienced the same issue or knew how to diagnose the issue.
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Contact support. They will help you fix it asap.
Don't know why, but when I copied the fsconfig file to local drive, then upload/import succeeded. Problem solved.