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Hi all, 

I had build a workspace in FME dekstop using httpcaller to get data from an api and its working. When i publish this on the server, then i get the following errors. 

HTTPCaller (HTTPFactory): :1]: HTTP transfer error: SSL connect error

HTTPCaller (HTTPFactory): :1]: Please ensure that your network connection is properly set up

HTTPCaller (HTTPFactory): :1]: No proxy settings have been entered. If you require a proxy to access external URLs, please ensure the appropriate information has been entered

I have already check on the server and i can reach the api by web. 

Does anyone what the issue is?

kind regards,

In the HTTPCaller you can disable verifying SSL Certificates. If you disable that, does the call work?

Hi @hkingsbury  i already disable the verifying SSL certificates, and still received the same issue.

 

Hi, @dannykgf!

Thanks for posting your question! If your comfortable, could you share a few details about your setup? If not totally fine! Can open up a support ticket with us and we can take a look from there.

Which OS you are using? Is it a Virtual Machine? Do you have a proxy setup? Which version of FME Desktop/Form are you running?

We’ve seen one case with Windows Server 2016, it can cause this sort of error due to the OS ciphers. Happy to help!

Thanks!

Hi @AliAtSafe ,

Thank you for your response. I just contact the department and they told me the following:

  • OS is still now on a Windows Server 2012 for some reason, but its in the planning for upgrade. Its on a Virtual Machine
  • FME Server version is 2022.2.2
  • FME Desktop version is 2022.2
  • There is no proxy setup

From the Server you can access the API by web. 

I can also execute the workspace in desktop version  with succes but when i publish it on the server, it doesnt work.

 

Thanks in advance,

Hi, @dannykgf.

Thanks for your response and providing those details, appreciate it! To best pinpoint what may be causing this, if you could create a ticket with us and share the same details with your workspace and logs from Desktop and Server, we can take a closer look. Could you also  provide the link to this question thread in the ticket too?

Thank you!

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