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Notifications from Community Stopped?

  • July 31, 2019
  • 3 replies
  • 13 views

takashi
Celebrity

Hello, I noticed that notifications (emails) from the Community site have stopped since some point within past few days. Can you receive notifications according to the settings on your preference?

Best answer by david_r

It works for me, as far as I can tell...

I'm guessing you've already checked the spam filter? For some reason I had an issue about a month ago where a lot of forum notifications got caught in the spam filter. No idea why.

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3 replies

david_r
Celebrity
  • 8394 replies
  • Best Answer
  • July 31, 2019

It works for me, as far as I can tell...

I'm guessing you've already checked the spam filter? For some reason I had an issue about a month ago where a lot of forum notifications got caught in the spam filter. No idea why.


takashi
Celebrity
  • Author
  • 7843 replies
  • July 31, 2019

I thought I had checked spam filter, but I found the notifications were filtered as spams actually :(

I guess I accidentally marked a community notification as a spam, maybe. Thanks for your hint!


david_r
Celebrity
  • 8394 replies
  • July 31, 2019

I thought I had checked spam filter, but I found the notifications were filtered as spams actually :(

I guess I accidentally marked a community notification as a spam, maybe. Thanks for your hint!

I'm fairly sure that I never flagged any community notifications as spam, but our "intelligent" spam filter decided there were too many, I guess, so suddenly there were more and more of them going into the spam filter. I suspect it didn't help that some of the notification mails contained stuff that looked like Python code.

For what it's worth, I had the exact same problems with the Safe Partner newsletter etc. Very annoying.