We are using a Fault Tolerant configuration with 2 servers. We had to change the FME service account because the previous one could not register the ArcGIS Pro License. After changing the account, the new service account can no longer access the FME Web Interface. It is not the password, I can still log in the server using the account just not the web interface; error received is "(Directory Server) Failed to authenticate user "CN=fmeserviceaccountname,OU=SV,DC=ADS,DC=COT." The new service account was added to the FME service using the directory server. The account has permissions to login in as a service and has permission for the shared resource, both server drives and is used for the FME services on both servers. I thought I saw something about deleting the logs if the service account is changed, but I can not find the documentation now.
I found an entry when I bekive the service account was changed to the new service account.
Afterwards, I cound no longer log in the web interface using the new service account.
Best answer by ronnie.blair
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