Question

Hi, I have FME Desktop installed on a linux server. We launch FME Wrokbench via command line. Our Functional team need to troubleshoot an issue. They don't have access to the linux server.

  • 16 April 2022
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Our Functional team doesn't have access to the linux server and therefor can't launch FME Desktop/FME inspector tool. Is there a way they can launch a URL/GUI without giving them access to the linux server? thx


2 replies

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Not really. Depending on what the issue is you can give them logfiles to look at, or you could try a screen sharing session but realistically speaking, in order to effectively troubleshoot they need to access the server.

Badge +1

Not really. Depending on what the issue is you can give them logfiles to look at, or you could try a screen sharing session but realistically speaking, in order to effectively troubleshoot they need to access the server.

Thanks @Hans van der Maarel​  for the prompt reply. The functional team needs to use FME Inspector tool to troubleshoot a mapping issue where when some DGN files are converted to shapefiles they're missing the layers appendage. Overall, this is happening to a small fraction of files but it needs to be fixed.

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