• EN
Question

unable to access AGOL after upgrading to FME Desktop 2019

  • 16 April 2019
  • 6 replies
  • 16 views
T
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It gives the error:

 

Python Exception <FMEWSException>: Type: 3, Number: 1, Message: Failed to get authorization header.

The workbench has been working in 2018 version

6 replies

rahulsharma
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Hi @tonyzhang, It appears that your Web Connection needs to be re-authenticated.

 

If you click on Show Log, it should be more clear
JSON Error: refresh_token expired
Unable to update access token for 'rsharma Esri ArcGIS Online Rahul'

 

Go to Tools --> FME Options --> Web Connection, Right-Click on the Web Connection Name and say Re-authenticate.

 

 

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@rahulsharma

Hi Rahul,

Followed your steps, and I got below:

This site can’t be reached

www.arcgis.com’s server IP address could not be found.

......

Any suggestions? Thanks!

rahulsharma
Rank
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@rahulsharma

Hi Rahul,

Followed your steps, and I got below:

This site can’t be reached

www.arcgis.com’s server IP address could not be found.

......

Any suggestions? Thanks!

Are you currently using a proxy server? Can you access https://www.arcgis.com/ in a web browser? Have you set up FME to use a proxy? confirm in under Tools --> FMEOptions --> Network and ensure that Use System Proxy, also add credentials if required. Can you share your log files with me?

palhermans
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Hi @tonyzhang, It appears that your Web Connection needs to be re-authenticated.

 

If you click on Show Log, it should be more clear
JSON Error: refresh_token expired
Unable to update access token for 'rsharma Esri ArcGIS Online Rahul'

 

Go to Tools --> FME Options --> Web Connection, Right-Click on the Web Connection Name and say Re-authenticate.

 

 

@rahulsharma, Might be related to the TLS 1.2 update on ArcGIS Online which was rolled out today?

rahulsharma
Rank
Badge +8

@rahulsharma, Might be related to the TLS 1.2 update on ArcGIS Online which was rolled out today?

FME should not be affected, we are currently using AGOL with any issues
S
Badge

Hi @tonyzhang, It appears that your Web Connection needs to be re-authenticated.

 

If you click on Show Log, it should be more clear
JSON Error: refresh_token expired
Unable to update access token for 'rsharma Esri ArcGIS Online Rahul'

 

Go to Tools --> FME Options --> Web Connection, Right-Click on the Web Connection Name and say Re-authenticate.

 

 

Refresh token helped.

thanks

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